[solved] After OTA update, PIN on startup does not work! I'm locked out!

pelim

New Member
Jun 13, 2018
9
2
3
#1
I just did an OTA update of my Z2 Pro today. Everything is stock. Phone not rooted. After the update, phone asks me for my pin in order to activate the fingerprint reader. However, it does not want to accept my PIN. It says its wrong, even though I'm sure it's correct. Now I'm locked out of my phone!

Any help and advice would be very much appreciated. I don't want to hard reset, as I have important data on the phone.

Thanks!
 

pelim

New Member
Jun 13, 2018
9
2
3
#2
Forget it. I was able to log back in using the previous to the last PIN. Strange. If any of you guys encounter this issue, try the PIN before the last one used prior to the update.
 

weimerd

ZUKFans Staff
Staff member
Sep 6, 2016
2,301
1,124
113
#3
or just even never update with some pin etc.
Just make sure security stuff is off before performing an update. This helps a lot.

Good to see you where able to solve it :)
 
Likes: nero355

nero355

Active Member
Jan 14, 2017
486
142
43
#4
or just even never update with some pin etc.
Just make sure security stuff is off before performing an update. This helps a lot.
But it's not like it's mentioned in the OTA Release Notes here on the forum multiple times... LOL! :D:rolleyes:;)